Medical Practice Support
1
Insurance Verification
We verify patients’ insurance eligibility, benefits, and out-of-pocket costs with accuracy and speed.
Our specialists are experienced in major payer platforms including Availity, TriZetto, NaviNet, NGS, ePACES, Carelon, Fidelis, and UHC — ensuring every patient visit starts with clear financial expectations.
2
Prior Authorization Management
We determine authorization requirements and obtain approvals through calls, web portals, or fax.
Our team routinely works with AIM (Carelon), UHC, Availity, EviCore, RadMD, and other payer systems to minimize delays and denials.
3
Front Desk & Patient Engagement Support
We help your practice deliver a seamless patient experience by handling:
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New patient intake – collecting demographics, insurance details, consents, and medical history.
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Appointment confirmations – calling or messaging patients one day before visits.
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Patient retention outreach – contacting no-shows and inactive patients to re-engage them.
4
Practice Development & Marketing
We help practices grow and stay visible.
Our team manages social media accounts, designs engaging posts and visuals, and responds to messages and inquiries, ensuring your online presence reflects your professionalism.
5
Medical Coding
Our AAPC-certified coders provide precise ICD-10, CPT, and HCPCS coding to maximize reimbursement and maintain compliance with payer policies.
6
Medical Billing
We handle claim submission, payment posting, denial management, and appeals with meticulous attention to detail.
All billing is performed by AAPC-certified billers focused on clean claims and faster payments.